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Chapter 17 · All Resources Are Limited
Using Topic Models to Glean Customer Insights
Applies topic modeling to unstructured text data (reviews, social media, support tickets) to surface customer insights.
Video Walkthroughs
Video walkthroughs currently cover the R and Tableau examples only. Walkthroughs for the R-only and Python-only examples are coming soon.
Chapter Examples & Data
Data Files
- reviews_data.csvDataset (CSV)
R and Tableau Files
- topic modeling.RR Script
R Only Files
- Chapter 17 - Topic Modeling.RR Script
Python Only Files
- Chapter 17 - Topic Modeling.pyPython Script